@2016 by Grass Is Greener. 

FAQ

Cancellations and Changes to Delivery

We require 48 hours notice for cancellations of orders for a full refund.  If the cancellation is made less than 48 hours before the delivery then no refund will be given.  

 

Changes to pick up day can be made up to 24 hours prior to pick up only.  Changes under this notice period will incur a full box fee to redeliver on another day.  

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Please email lenaluinfo@gmail.com to make a change to your delivery day at least 48 hours prior to delivery.    

Delivery Information, Areas and Times

Uber Eats is coming to Lena Lu and we will be delivering in the Perth City Region - the route Uber sets for our store will be updated soon and will be online to order late Feb 2019.  

Also we are delivering to the suburbs below on Thursday each week.  See Delivery Areas below.  

 

DELIVERY SUBURBS

Lena Lu Delivers to all suburbs listed below.  Please do not book a suburb that is not listed without checking with us first.  

A

Alexander Heights
Alfred Cove
Applecross
Ardross
Ascot
Attadale
 

B

Balcatta
Balga
Ballajura
Bateman
Bayswater
Beaconsfield
Bedford
Beldon
Belmont
Bentley
Bibra Lake
Bicton
Booragoon
Brentwood
Bullcreek
Burswood
 

C
Canning Vale

Cannington
Carine
Carlisle
Churchlands
City Beach
Claremont
Cloverdale
Cockburn Central
Como
Connolly
Coogee
Coolbellup
Coolbinia
Cottesloe
Craigie
Crawley
Currambine

D

Daglish
Dalkeith
Darch
Dianella
Doubleview
Duncraig

E

East Cannington
East Fremantle
East Perth
East Rockingham
East Victoria Park
Edgewater
Embleton

F

Ferndale
Floreat
Fremantle

G

Girrawheen
Glendalough
Greenwood
Gwelup

H

Hamersley
Hamilton Hill
Heathridge
Highgate
Hillarys
Hilton
Hope Valley

I

Iluka
Inglewood
Innaloo

J

Jandakot
Jolimont
Joondalup
Joondanna

K

Kallaroo
Karawara
Kardinya
Karrakatta
Karrinyup
Kensington
Kewdale
Kingsley
Koondoola

L

Landsdale
Langford
Lathlain
Leederville
Leeming
Lynwood

M

Madeley
Malaga
Manning
Marangaroo
Marmion
Maylands
Melville
Menora
Merriwa
Mirrabooka
Morley
Mosman Park
Mount Claremont
Mount Hawthorn
Mount Lawley
Mount Pleasant
Mullaloo
Murdoch
Myaree

N

Nedlands
Nollamara
Noranda
North Beach
North Coogee
North Fremantle
North Lake
North Perth
Northbridge

O

Ocean Reef
Osborne Park
O’Connor

P

Padbury
Palmyra
Parkwood
Peppermint Grove
Perth CBD


Q

Queens Park
 

R

Redcliffe
Riverton
Rivervale
Rossmoyne

S


Salter Point
Samson
Scarborough
Shelley
Shenton Park
Sorrento
South Fremantle
South Lake
South Perth
Spearwood
St James
Stirling
Subiaco
Swanbourne

T

Trigg
Tuart Hill

V

Victoria Park

W

Wangara
Warwick
Waterford
Watermans Bay
Welshpool
Wembley
Wembley Downs
West Leederville
West Perth
Westminster
White Gum Valley
Willagee
Willetton
Wilson
Winthrop
Woodlands
Woodvale

 

Y

Yangebup
Yokine

 

 

 

 

What happens if you are not home for delivery or the address is incorrect?


What happens if we are given the incorrect address?
If we are provided with an incorrect address we accept no responsibility for delivery.  Uber Eats will be offering the delivery service and the terms and conditions are through their website or app.  

We will call your mobile and if we cannot find a safe spot to leave the box it will be taken back to our store at Yagan Square where you are most welcome to collect before that days closing time. 

 

Please note if we are not able to deliver the box full charges will apply to rebook and deliver another box on another day.  

 

Food Allergy Information

Nut products are used in the kitchen so we cannot guarantee that a product will not come in contact with nuts.  

 

Please contact us to before you order to discuss any food allergies or intolerances at lenaluinfo@gmail.com  

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